Support that’s fast, calm, and clear.
Get help with bookings, payments, refunds, and account questions. We typically respond quickly during 9 AM–9 PM IST.
Privacy-first
Discreet by default
Clear updates
Status & next steps
Fast support
9 AM–9 PM IST
Submit a request
Share your issue and we’ll help you quickly. Add any relevant details like order ID or payment reference.
Popular help topics
Quick answers for the most common issues.
Payment completed but session not started
What to check + what to share with support
Payment completed but session not started
What to check + what to share with support
- Refresh the page and check your email/SMS for a receipt or payment reference.
- Confirm you didn’t block pop-ups (if checkout opened in a new tab).
- Send support your payment reference / order ID and the email used at checkout.
Refund timeline & status
How long it can take + what you’ll receive
Refund timeline & status
How long it can take + what you’ll receive
If you’re eligible under the refund policy, we’ll confirm by email and share the reference. For faster checks, include your payment reference and the date/time of purchase.
Booking changes / rescheduling
What we need to update your booking
Booking changes / rescheduling
What we need to update your booking
- Share your booking details (email + order/reference).
- Tell us your preferred new time window.
- If you’re switching from call to chat (or vice-versa), mention that too.
Self-serve
Quick links that solve most issues in minutes.
Disclaimer: Astrology is for guidance and timing support, not a substitute for medical, legal, or financial advice.